How often do you get new product?
We upload new products near-enough every single day.
Which shipping company do you use?
We use a variety of shipping companies. If you are a UK customer we’ll most likely deliver your order through Royal Mail.
Do you ship to my country?
Most likely! We ship internationally, for the European Union.
How much do you charge for delivery?
Our delivery prices are dependent on order size, location and delivery speed. Please take a look at Delivery Guide.
What payment methods do you accept?
We accept all major credit / debit cards as well and payments over PayPal.
What currency can I use for payment?
We accept All Currencies worldwide.
Do I have to pay VAT?
It always includes VAT to orders from the UK. Orders placed from the European Union are subject to VAT. The price of the product does not include VAT for unios orders. The buyer is obliged to find out about the VAT costs to be paid in his own country.
My order won’t go through; what should I do?
In the unlikely case that your order cannot be submitted, contact our support team who will quickly resolve the issue, or assist you with an alternate method in purchasing said order
Where is my order?
On All UK orders we do Next Day Delivery, providing you order before the cut-off time. The cut-off time is at 12pm. Orders made after this time cannot be guaranteed for next day delivery.
How do I return an item?
Incase you are not satisfied with your purchase and wants to initiate return due to any reason, please follow LINK: complete the request, you will asked to provide reason due to which you wants to return items ordered from website. Note : We will not be able to process refund for orders which bypass our return procedure and failure to do so will result in delay which can be few days to weeks.
How long until I get a refund on returned item
Please allow 7 working days (from the day we received our items) for us to process your returned items and get your money back to you. Some payment methods may necessitate a further 48 hours of processing before you’ll see your refund in your account.
Why is the website not showing?
You might have an outdated browser or operating system – update where applicable to see our site. Old versions of Internet Explorer are particularly temperamental. Rarely, we may experience technical difficulties with our servers. These issues are usually resolved within a few minutes, so a quick refresh will solve your issue! Be sure to perform a cache refresh (ctrl + f5) if a normal refresh isn’t working.
Do you have a social media presence?
Yes! We’re on pretty much everything, from Facebook Instagram to Twitter. Check out the social media links at the bottom of this page for a complete selection of our social media pages.
Does FREE shipping applies to countries outside UK ?
Sorry FREE shipping code applies to UK only.
Why my order got declined ?
Once your order got declined please check your billing address which has to be same as on your debit/credit card statement. If you are entering the right address please contact your bank or building society to check the security settings on your account.
Can I cancel my order?
Somethinbuy does not accept any cancellation requests on order(s) been fully processed for packaging. We recommend checking the status of your order before logging the request in. Our sole reason is to eliminate any contingent interruptions in the packaging process, so the effective measures float to achieve our aim of prompt delivery(s).